Support

FAQ

1. Q: Who can use Abjad House's platform?

A: Abjad House is a digital marketplace and publishing platform designed for publishers, writers, and readers aged 18 and older. Users between the ages of 13 and 18 must obtain parental or legal guardian consent to access our services.

2. Q: Are there any fees to create a writer account?

A: No, creating a writer account is free and suitable for both publishers and freelance writers. We encourage enthusiastic writers and publishers to get started and publish their work.

3. Q: Who is Abjad House's content best suited for?

A: Abjad House's curated selection of e-books, including our Abjad House Originals—articles, stories, and poems—is perfect for students, content creators, and researchers. Whether you're looking to enrich your books, magazines, websites, or academic work, our diverse content is designed to meet your needs.

4. Q: What kinds of writing can I share on Abjad House?

A: At Abjad House, we currently welcome four main types of content. Publishers can upload e-books, while freelance writers can share articles, short stories, and poems. Each submission is carefully reviewed and approved by our team before it goes live.

5. Q: As a publisher, how should I price my e-books on Abjad House?

A: As a publisher, you have the flexibility to set the price for your e-books. Consider factors like content length and market trends when determining the price.

6. Q: As a publisher, what percentage of my revenue does the platform deduct?

A: Our platform offers competitive and flexible fee structures tailored to support the unique needs of each publisher. For specific fee details, please request a contract, and we will provide the relevant information based on your account and content. Contact us at info@abjadhouse.com.

7. Q: As a publisher, when and how will I receive revenue?

A: You will receive payment on a monthly or annual basis, depending on the total value of your e-book sales. Payments are processed through various methods, including Wire Transfer. Ensure your account details are accurate for timely and efficient payment processing.

8. Q: As a freelance writer, how should I price my publications on Abjad House?

A: You should set the price for your articles, short stories, and poems within a range of $4.99 to $50. Pricing typically depends on the length and type of content.

9. Q: As a freelance writer, what percentage of my revenue does the platform deduct?

A: The platform deducts a 30% fee from your earnings, known as the "Platform Fee."

10. Q: As a freelance writer, when and how will I receive revenue?

A: You will receive payment on a monthly or annual basis, depending on the total value of your publication sales. Payments are processed through various methods, with a minimum payment threshold of $50.

11. Q: As a buyer, how does the payment system work on Abjad House?

A: Payment on Abjad House is processed through Stripe. Buyers should familiarize themselves with Stripe’s payment methods and procedures to complete transactions smoothly.

12. Q: What do I gain by purchasing the rights to an Abjad House Originals publication?

A: By purchasing shared commercial rights to an Abjad House Originals publication—including articles, stories, and poems—you gain the freedom to publish the content on your site, share it on social media, or use it as the foundation for a book, e-book, or research. Exclusive usage rights are available and can be negotiated upon request.

13. Q: When do I acquire the rights to an Abjad House Originals publication?

A: The rights to an Abjad House Originals publication are granted upon completion of the purchase process and confirmation of payment.

14. Q: Can I get a refund for my purchases on Abjad House?

A: Typically, no refunds are offered. However, if it's clear that you did not receive the content you ordered, we will take steps to arrange a refund. Please double-check your purchases before finalizing them, as once a sale is made, it is considered final.

15. Q: What languages does Abjad House support and what is the submission content format for freelance writers and publishers?

A: Abjad House currently accepts content in both English and Arabic, with plans to expand language support in the future. For e-books, we highly recommend that publishers submit in EPUB format. Freelance writers should submit their content—poems, short stories, and articles—in PDF format.

16. Q: What topics does Abjad House accept for articles?

A: Abjad House welcomes articles on a wide range of subjects, including but not limited to: human relationships, generation gap, daily lifestyle patterns, law and order, philosophy and belief, health and fitness, work and free time, equal opportunities, work and unemployment, free time activities, tourism and travel, cultural life, heritage, war and peace, social development, economic development, scientific progress, medical progress, technological development, preserving nature, pollution, daily life activities, personal life and social life, entertainment, celebrations and events, shopping, public services, arts, languages, social issues, sports, media, nature, space, nutrition, artificial intelligence, finance, education, social studies, politics, industry, religion, literature, cinema, hobbies, agriculture, careers, and texts for school books at all levels and in various subjects. Please remember to use appropriate tags when uploading your article.

17. Q: What topics does Abjad House accept for e-books?

A: Abjad House accepts e-books on all topics, providing publishers with the flexibility to upload a diverse range of genres and subjects. Please use appropriate tags when uploading to enhance discoverability.

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